6 - I have registered for EFT and have made several ACH Debit or ACH Credit tax payments, but my bank account has not been debited. What should I do?
If the tax payments that you have made using EFT ACH Debit or Credit do not appear to be withdrawn from your bank account within a reasonable amount of time, you may have a security block or filter on your bank account.
First, contact your bank to see if they are blocking the EFT electronic payment request. If your bank account has a block or filter on it, you will need to provide your bank with the State of Maryland's Originator Identification Number.
An originator identification number identifies the State of Maryland to your bank, so your bank knows that it can allow the electronic payment to proceed. If you need this number, contact taxpayer service for instructions at 410-260-7980, Monday - Friday, 8:00 a.m. - 5:00 p.m. EST.
If your bank advises you that they do not have a block or filter on your account, contact taxpayer service for assistance resolving the issue.