Comptroller of Maryland. Serving the People. Peter Franchot, Comptroller
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Questions About My Refund

To check the status of your refund online, you may use our online application.

To check the status of your refund using our automated telephone line, please call 410-260-7701 or 1-800-218-8160.

For both services, you will need your Social Security number and the exact amount of your expected refund.

The Revenue Administration Division will issue you a notice when a change is made to your return. If, after you review the notice, you have questions, please contact us and have the notice available. Before you call, please review the following reasons to see if one or more apply to your situation:

Why is my refund less than I expected?
  • You owe money for past taxes, child support, to another state or federal agency. Those monies will be deducted from your refund until the debt is repaid.
  • You tried to claim an ineligible dependent. There are specific regulations regarding claiming a dependent. Any dependent you are not legally able to claim will be disallowed.
  • You failed to include the Form 502B, for two or more dependents. You must include this form with your Form 502 to claim two or more dependents other than you and your spouse.
  • You tried to claim a dependent whose social security number has already been claimed by someone else.
  • You did not provide a valid Social Security number or ITIN.
  • You tried to claim a deduction for which you are not eligible.  Ineligible deductions will be disallowed.  For example, if you used Form 502SU and did not supply the proper documentation with your return, the claim will be disallowed.
  • You claimed a credit without including Form 502CR and/or any required documentation with the return.
  • You forgot to calculate the local tax along with the state income tax.
  • Your W-2 or 1099 has been altered.
Why is there a delay in processing my return or refund?
  • You did not provide the necessary documentation to process your return. For example, W-2 or 1099 forms, which support your claim for taxes withheld. 
  • You may have submitted an incomplete tax return. For example, there is a page missing, or you included forms for another state or for the IRS, instead of completed Maryland tax forms.
  • You return may be illegible, especially if written in pencil or red ink. This will delay the processing of your tax return.
  • There may be aspects of your return which require further review, or possibly an audit. We also randomly select tax returns for audit, and those returns which have abnormally high deductions or credits.
Why did I receive a check instead of having my refund direct deposited?
  • In order to process a return where a direct deposit is requested, we must be able to read all numbers correctly. We may reject requests for direct deposit where the routing and/or account number is not easily readable.
  • You did not provide the complete account number for your bank account. Some bank account numbers begin with a series of zeroes, and these zeroes are part of your account number. If you omit them, your refund will not go to your account.
  • You did not put the bank information (routing number and account number) on your return. Attaching a voided check or a deposit slip will not work. The bank information must be printed on the return for a direct deposit.
  • On a paper return with two bar codes on page 1, any information written on the return will be ignored. If you must make a change to any of the information, such as adding direct deposit information, print out the return after adding this information and mail it to Revenue Administration. Better yet, file electronically.

 



 
Links for Refund Information
Individual Tax Types
Income Tax
Refund Information
  Questions About My Refund
  Choose Direct Deposit
 
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